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Bayambang Water District

E.J Fernandez Bldg., Rizal Avenue, Zone II Corner
Juan Luna, Bayambang, Pangasinan

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Frequently Asked Questions

Find answers to common questions about our services

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What is BayWad?

The Bayambang Water District (BAYWAD) is a Government-Owned and Controlled Corporation (GOCC), a semi-government entity whose mission is to provide potable water to the community.

How can I access BayWad?

You may visit BAYWAD at E.J. Fernandez Bldg., Zone II, Bayambang, Pangasinan or contact via with a PLDT-landline (075) 632-1299 and/or Smart hotline CP#09301418575. You can also message us at our official facebook page or account fb.com/baywad.bayambangwd and fb.com/bayambangwaterdistrict

What is the water source of BayWad?

BAYWAD's water source is groundwater with operational pump stations in various barangays, specifically:

  1. BAYWAD - PS 01-ZONE V
  2. BAYWAD - PS 02 TAMBAC
  3. BAYWAD - PS 03 SAPANG
  4. BAYWAD - PS 04 NALSIAN NORTE(Inactive)
  5. BAYWAD - PS 05 BUELDET TAMARO
  6. BAYWAD - PS 06 TAMARO
  7. BAYWAD - PS 07 BACNONO
  8. BAYWAD - PS 08 MANGAYAO
  9. BAYWAD - PS 09 BUENLAG 2ND
  10. BAYWAD - PS 10 BUENLAG 2ND PHASE II
  11. BAYWAD - PS 11 NALSIAN NORTE
  12. BAYWAD - PS 12 MANGAYAO PHASE II

  1. BULK WATER DARAWEY (Surface Water)
  2. BULK WATER BACNONO
  3. BULK WATER BONGATO EAST
  4. BULK WATER BUENLAG 1ST 
  5. BULK WATER SAPANG
  6. BULK WATER BONGATO WEST
  7. BULK WATER DARAWEY PHASE II (Surface Water)

What is the office schedule of BayWad?

Monday to Friday, from 8:00 AM to 5:00 PM, with no noon break

Application of new service connection?

Who can apply?
  1. Owner or occupant of the property where the service connection will be installed
  2. Authorized representative

What are the requirements?
  1. One (1) Photocopy of valid ID of the applicant or his/her authorized representative with 3 specimen signature
  2. One (1) Photocopy of valid ID of the lot owner or his/her authorized representative with 3 specimen signature
  3. Notarized special power of attorney, in case of absence of the principal
  4. One (1) Photocopy of proof of ownership

Option A. proof of ownership (photocopy) choose 1:
  1. Original certificate of title (OCT)
  2. Transfer certificate of title (TCT)

Option B. Other proof of ownership (photocopy) choose 1:
  1. Tax declaration (TD) in the name of the applicant (current year)
  2. Deed of sale with OCT, TCT or TD in the name of the previous owner
  3. Contract to sell with OCT, TCT or TD in the name of the previous owner
  4. Deed of donation with OCT, TCT or TD in the name of the donor
  5. Contract of lease
  6. Deed of conveyance
  7. Affidavit of consent to occupy from the lot owner

Option C. With no proof of ownership (photocopy)
  1. Notarized affidavit of undertaking

What is the covered of ₱3,000 Application Fee?

  • Registration fee amounting to P700.00 
  • Tapping fee amounting to P500.00 
  • Inspection fee amounting to P800.00 
  • Guarantee deposit amounting to P1,000.00

Total of P3,000.00

Additional bill of materials (to be paid after site inspection & assessment)

How much is the budget for a new service connection?

More or less P8,000.00 – P10,000, excluding the labor and materials for the plumbing installations after the water meter and/or inside the house.

List of Barangays covered by Bayambang Water District

BAYAMBANG (77 out of 77 Barangays)
  1. Alinggan
  2. Amamperez
  3. Amancosiling Norte
  4. Amancosiling Sur
  5. Ambayat I
  6. Ambayat II
  7. Apalen
  8. Asin
  9. Ataynan
  10. Bacnono
  11. Balaybuaya
  12. Banaban
  13. Bani
  14. Batangcawa
  15. Beleng
  16. Bical Norte
  17. Bical Sur
  18. Bongato East
  19. Bongato West
  20. Buayaen
  21. Buenlag 1st
  22. Buenlag 2nd
  23. Cadre Site
  24. Carungay
  25. Caturay
  26. Darawey
  27. Duera
  28. Dusoc
  29. Hermoza
  30. Idong
  31. Inanlorenza
  32. Inirangan
  33. Iton
  34. Langiran
  35. Ligue
  36. M. H. del Pilar
  37. Macayocayo
  38. Magsaysay
  39. Maigpa
  40. Malimpec
  41. Malioer
  42. Managos
  43. Manambong Norte
  44. Manambong Parte
  45. Manambong Sur
  46. Mangayao
  47. Nalsian Norte
  48. Nalsian Sur
  49. Pangdel
  50. Pantol
  51. Paragos
  52. Poblacion Sur
  53. Pugo
  54. Reynado
  55. San Gabriel 1st
  56. San Gabriel 2nd
  57. San Vicente
  58. Sancagulis
  59. Sanlibo
  60. Sapang
  61. Tamaro
  62. Tambac
  63. Tampog
  64. Tanolong
  65. Tatarac
  66. Telbang
  67. Tococ East
  68. Tococ West
  69. Warding
  70. Wawa
  71. Zone I (Pob.)
  72. Zone II (Pob.)
  73. Zone III (Pob.)
  74. Zone IV (Pob.)
  75. Zone V (Pob.)
  76. Zone VI (Pob.)
  77. Zone VII (Pob.) 

BASISTA (2 Barangays)
  1. Malimpec East
  2. Osmena Sr.

BAUTISTA (12 Barangays)
  1. Baluyot
  2. Cabuaan
  3. Cacandongan
  4. Diaz
  5. Ketegan
  6. Nandacan
  7. Nibaliw Norte
  8. Nibaliw Sur
  9. Palisoc
  10. Poblacion East
  11. Poblacion West
  12. Sinabaan

MALASIQUI (3 Barangays)
  1. Goliman
  2. Nalsian Norte
  3. Nalsian Sur

Do I need water tank? Only affidavit of waiver in lieu of installing private water tanks

Resolution no. 14s 2024 dated April 12, 2024
Affidavit of waiver in lieu of installing private water tanks.

The waiver entails that the consumer will be given three years leeway which will give them enough time to save funds for purchasing and installing own water tank.

What barangay needs to have an affidavit of waiver?

Elevated Areas (Board Resolution No. 22 s, 2021)
1. Bical Norte
2. Bical Sur
3. Cadre Site
4. Magsaysay
5. M.H. Del Pilar
6. Sancagulis
7. Telbang
8. Buayaen(Purok 6)
9. San Vicente
10. Tampog

Can I pay in installment basis my application for new service connection?

No. All fees and Service Application and Construction Order materials must be paid in cash before the new service connection will be completed.

How long will it take for the processing of a new service connection?

Ten (10) to fourteen (14) working days processing after payment of all fees and Service Application and Connection Order (SACO) materials needed for the installation of the new connection.

Where is the new water meter be installed?

Water meter is required to be installed outside the gate or perimeter fence of the consumer’s residence or at the clustering point of the water district which is usually not within a private property.

How long is the warranty period of the newly installed water meter?

One (1) year only due to factory defect.

Can I ask a private plumber to move or adjust/relocate my water meter?

Nobody is authorized to move or do any adjustment/relocation of the water meter except the BAYWAD personnel. There is a need for the consumer to go to the water district to request for the relocation and pay the corresponding fees for the job order.

Why do I still receive a Notice of Disconnection even if I have already paid my water bill?

This may happen to all the consumers in arrears who paid their water bills on or after the generation and printing of the Statement of Account with Notice of Disconnection to be delivered to their respective places.

How much is the minimum rate for a residential service connection?

P199.00 for the zero to 10 cubic meters (0-10 cu. m.) consumption of the household.

Where to pay the (monthly) water bill?

BAYWAD consumer/s can only pay their water bill at BAYWAD’s office with or without the billing notice. There are no official field collector/s, no accredited collecting banks. But you can pay thru ECPAY outlet (GCASH) and USSC (Western Union).

Does BayWad accept check payments?

Yes, as long as it is antedated or on that date and pay to the order of Bayambang Water District. A postdated check is acceptable.

What to do if there is a doubt on the water consumption and bill to be paid for the month?

Please feel free to visit the BAYWAD office, proceed to the consumer service counter and discuss your concern. An investigation of water meter service request to be signed by the consumer will be prepared by the customer service assistant. You may also just text or call the BAYWAD’s contact numbers, (075) 632-1299 and/or hotline CP# 09301418575 at your most convenient time about your concern. You can also message us at our official facebook page or account fb.com/baywad.bayambangwd and fb.com/bayambangwaterdistrict

Who will repair the service line leak after the meter?

The consumer may contact a private plumber to repair their leaking pipes and other in-house plumbing installations after their water meter. If the consumer prefers the service of the plumber/s of the water district, the plumber/s will do the repair/job during their off-duty schedule, and the district is no longer responsible for their internal arrangement.

What to do if there is a leaking pipe along the road?

As a concern citizen, you may report the leak at BAYWAD's office or just please text or call the district"s contact numbers, (075) 632-1299 or hotline CP# 09301418575, and a customer service assistant will be more than glad to handle your call. You can also message us at our official facebook page or account fb.com/baywad.bayambangwd and fb.com/bayambangwaterdistrict

Who will repair or replace the leaking gate valve and/or fittings installed in the meter stand?

BAYWAD employee is the only authorized person to repair or replaced the leaking gate valve and/or any fittings installed in the meter stand.

When will the service connection be disconnected?

The water service connection can only be disconnected due to non-payment of water bill for two (2) months or more or voluntarily requested by the registered consumer, provided that the water bill is updated and disconnection fee was paid.

How can the water service connection be reconnected after one year of disconnection (meter pull-out)?

The registered consumer will visit BAYWAD office or he can authorize a representative to make his request. After full payment of water bills, guaratee deposit, billed materials, reconnection fees and charges, and affidavit for reconnection then the service reconnection can now be scheduled within seven (7) to forteen (14) days.

What should I do if my meter is disconnected (Padlock) within 24 hours?

Pay your outstanding balance and request a reconnection at BAYWAD office within 24hours of disconnection?

What should I do if my meter is disconnected (Padlocked) after one day?

Pay your outstanding balance and reconnection fee amounting to P500 at the BAYWAD office after one day of disconnection.

How many should my account reconnect after payment?

Go to the BAYWAD office and request from the customer service representatives the reconnection of the account. Reconnection will occur within the day after creating a maintenance order for the account. For pull-out meter the service reconnection will be scheduled within seven (7) to fourteen (14) days.

How much does an illegal connection cost?

If your account is identified as having an illegal connection, you will be required to pay an amount of P6,000, along with any outstanding balance and reconnection fees.

Is the Guaranty Deposit refundable?

Yes. Any remaining balance of the Guaranty Deposit which is usually amounting to three (3) times the minimum rate of the service connection or the average three (3) months consumption of the consumer can be refunded without interest upon request for permanent disconnection on condition that there is no unpaid water bill in the account.

How much is the penalty rate if I pay my water bill after due date?

A one-time 10% of the current water bill will be charged as penalty if payment is made after due date.

Can I choose to pay the water bill of the month with a smaller amount?

No. It is required to pay first your arrearage/s or the previous month/s consumption regardless of the amount. Because only the current billing is allowed to be the outstanding balance in the account.

Can I request for a change of water meter?

Yes. The service is free of charge but the cost of the new water meter and other materials that are deemed necessary to complete the job will be shouldered by the consumer. In the same way, if the water meter installed is already defective, the district will immediately replace it upon received of a notification letter, to be billed on the consumer's account or pay with cash.

How to determine the average water bill of the consumer?

Computation of the average water bill is based on the previous three (3) months consumption of the consumer from the current month.

Can a Senior Citizen avail of a discount in their water bill?

Yes. A Senior Citizen consumer registered for at least one (1) year or more can only avail of a 5% discount with a maximum of 30 cubic meter consumption on their monthly water bill which is renewable yearly.

Is there a schedule of flushing of the main line of BayWad?

There is a regular monthly flushing of main line in all areas of BAYWAD jurisdiction. It is usually done every first day, from 9:00PM to 5:00AM of the following day or if there’s a complaints of dirty water.

Is there a schedule of Air Scouring activity of the mainline of BatWad?

There is a monthly air scouring activity of the main line in all areas within BAYWAD's jurisdiction, with particular priority given to elevated areas. This activity typically occurs every afternoon from 1:00 PM to 5:00 PM, and there is a no water. Advisory is on our Facebook page and account.

Why is it that there is no advance notice of a power interruption, there is no water?

No water is available due to a power interruption for the period of time; the pump and motor are also down, causing delays, and immediate setup of the generator is necessary.

What happens if there is advance notice of a power interruption?

Due to power interruption causing low water pressure from the jurisdiction of BAYWAD, operators are ready to set up the generator immediately as soon as the power interruption begins. 

What is Meter Maintenance Fee

This is a minimal monthly fee of ₱10.00 used to fund the regular maintenance and replacement of old or defective water meters.

What happens if my water meter becomes defective?

If your water meter becomes defective or stops working under normal conditions, BayWaD will repair or replace the meter at no cost to you as part of the Meter Maintenance Program.

However, if the meter is damaged due to external factors (such as being hit, tampered with, or intentionally damaged), or if the customer requests a meter replacement, the cost of the water meter (approximately ₱2,000 or more) will be charged to the customer.